---
title: "How Edutravel processes 200 student payments per semester"
description: "Edutravel, a Colombian education agency, streamlined their international payment operations with NexPay — reducing processing time by 60% and improving student satisfaction."
date: "2026-04-01"
category: "Education Agents"
lang: "en"
url: https://nexpay.com.au/use-cases/education-agent-latam-to-australia
---
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# How Edutravel processes 200 student payments per semester

## The challenge

Edutravel is a mid-sized education agency based in Bogota, Colombia, helping students across Latin America enrol in Australian language schools and universities. Each semester, they process around 200 tuition payments for students heading to institutions in Sydney, Melbourne, and Brisbane.

Before NexPay, the payment process was their biggest operational headache:

- Students had to visit a bank branch to send international wire transfers
- Payment confirmations took 3-5 business days
- Exchange rates were unpredictable and often unfavourable
- Staff spent hours manually reconciling payments with institutions

## Finding NexPay

Edutravel's operations director, Maria, first heard about NexPay at the ICEF Latin America conference in Sao Paulo. What caught her attention was the promise of a payment platform built specifically for education.

> "We'd tried general payment platforms before, but they didn't understand our workflow. When someone at NexPay explained how they handle Letter of Offer matching and deadline tracking, I knew this was different."

## The results

After implementing NexPay, Edutravel saw immediate improvements:

### Faster processing
Students now complete payments online in minutes, with real-time confirmation. No more bank branch visits or multi-day waits.

### Better exchange rates
NexPay's competitive FX rates meaningfully reduced what students lost to spreads and bank fees compared to traditional wire transfers.

### Automated reconciliation
Every payment is automatically matched to the correct student and institution, eliminating hours of manual work each week.

### Dedicated support
A named NexPay team member who speaks Spanish handles any issues, understanding the nuances of Latin American education payments.

## By the numbers

- **200+** student payments processed per semester
- **60%** reduction in payment processing time
- Lower FX costs for students vs. traditional wire transfers
- **Zero** missed payment deadlines since implementation

## What's next

Edutravel is now expanding their partnership with NexPay to include payments for students heading to the UK and Canada, using the same streamlined workflow that transformed their Australian operations.

---

*Want to see similar results for your agency? [Talk to our team](/contact-us.md) to learn how NexPay can streamline your payment operations.*

## More on NexPay

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