---
title: "Managing payers - NexPay"
description: "Payers are the people and companies who send the money. Add and organise them, tell individual from business payers, and reuse them across payments."
lastModified: "2026-06-02"
lang: "en"
url: https://nexpay.com.au/training/payers-and-students/managing-payers
---
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# Managing payers - NexPay

## At a glance

- **Intended for:** Agents & school admins
- **Reading time:** 5 minutes
- **Last updated:** 1st June 2026

**TL;DR:** A payer is whoever sends the money — an individual (student, parent, relative) or a business (a company or agency). Add one from the Payers page with "Add Payer," choosing Individual or Business, then filling in their details and address. Saved payers can be reused across payments, so you enter them once. Payers are distinct from recipients (who receive the funds) and students (who the payment is for).

{/* Body content for managing payers */}

## Who's sending the money

In any payment there's the person paying, the party getting paid, and the person it's all for. NexPay keeps these separate, and the **Payers** list is where the first of them lives — the individuals and companies who actually send the funds. Saving payers means you enter someone once and reuse them, rather than re-typing the same parent's details every term.

This article covers adding payers, the individual-versus-business distinction, and keeping your list usable.

> **For agents:** You'll often act for families who pay repeatedly. A well-kept payer list turns each new payment into a quick selection instead of a fresh data-entry job.

## Payer, recipient, student — keeping them straight

It's worth fixing this distinction early, because the three are easy to muddle:

- **Payer** — who sends the money (a parent, the student, a relative, a company)
- **Recipient** — who receives it (a university, a supplier, an individual)
- **Student** — who the payment is *for*

A single payment commonly involves all three different parties: a **parent** (payer) pays a **university** (recipient) for their **child** (student). NexPay tracks them separately so you can reuse each on its own — the same parent might pay for two children, or the same student might be paid for by different relatives over time.

## Adding a payer

From the **Payers** page, click **Add Payer**. The first choice is the type:

- **Individual** — a person (student, parent, relative, friend)
- **Business** — a company or agency

Pick the type, and the form shows the right fields.

### An individual payer

For a person, you'll enter their **first and last name**, **email**, **phone**, **date of birth**, **address**, and optionally a **tax ID**.

### A business payer

For a company, you'll enter the **company name**, a **contact first and last name**, **email**, **phone**, **address**, an optional **tax ID**, and an **ABN** where it applies. There's no date of birth for a business.

> **Important:** The payer's address is part of NexPay's compliance checks — the country, state, city, and postcode are validated. Getting it right when you add the payer means smoother payments later; an inaccurate address is one of the most common reasons a payment gets held for a look.

## Reusing payers

Once a payer is saved, you can select them whenever you create a payment instead of entering their details again. This is the real payoff of maintaining the list — repeat payments become fast, and you're not re-keying details that could be mistyped the second time around. When you reach the payer step in the wizard, search for an existing payer rather than starting from scratch.

## Keeping the list usable

As your payer list grows, the **Payers** page filters keep it manageable. You can filter by **status** and by **type** (individual or business), and page through the results. If you're looking for a specific family or company, a quick filter beats scrolling.

Open any payer to view and edit their details. Keeping contact information and addresses current means fewer surprises when you next pay on their behalf.

## Your next step

- **Need to record who the payment is for?** See [managing students](/training/payers-and-students/managing-students.md).
- **Need to set up who receives the funds?** See [managing beneficiaries](/training/recipients/managing-beneficiaries.md).
- **Ready to create a payment?** Go to [creating a payment](/training/payments/creating-a-payment.md).
- **Wondering why addresses are validated?** Read [identity verification and AML](/training/trust-and-compliance/identity-verification-and-aml.md).

## Checkpoint

After reading this, you should be able to:

- Distinguish a payer (sends money) from a recipient (receives it) and a student (who it's for)
- Add an individual or business payer and know which fields each needs
- Explain why the payer's address matters for compliance
- Reuse a saved payer when creating a payment
- Filter your payer list by status and type

## Frequently asked questions

### What's the difference between a payer, a recipient, and a student?

A payer sends the money. A recipient receives it. A student is the person the payment is for. They're often different people — a parent (payer) pays a university (recipient) for their child (student). Keeping them separate lets you reuse each independently across payments.

### How do I add a payer?

From the Payers page, click "Add Payer." First choose whether they're an Individual or a Business, then fill in their details — name, email, phone, address, and so on. For a business you'll add the company name (and ABN where relevant); for an individual you'll add a date of birth.

### What details does an individual payer need versus a business?

An individual needs their first and last name, email, phone, date of birth, address, and optionally a tax ID. A business needs the company name, a contact first and last name, email, phone, address, an optional tax ID, and an ABN where applicable. The form adjusts to the type you pick.

### Can I reuse a payer across multiple payments?

Yes — that's the point of saving them. Once a payer is on file, you can select them when creating a payment instead of re-entering their details, which saves time and reduces errors.

### Why does the payer's address matter so much?

The address is part of NexPay's compliance checks — the country, state, city, and postcode are validated. An accurate address helps a payment go through smoothly; an incorrect one is a common cause of a delay. It's worth getting right when you add the payer.

### Can I filter my payers?

Yes. The Payers page lets you filter by status and by type (individual or business), and page through your list, so you can find a specific payer quickly even as the list grows.

## More on NexPay

**Platform**

- [For students & parents](/for-students-and-parents.md)
- [For ed. agents](/for-education-agents.md)
- [For universities](/for-universities.md)
- [For schools](/for-schools.md)
- [For accommodation](/for-accommodation.md)
- [AI automation](/payments-ai-automation.md)
- [Pricing](/pricing.md)

**Help & resources**

- [Training](/training.md)
- [Contact](/contact-us.md)
- [Developers](/api.md)
- [Zapier integration](/zapier.md)
- [Claude & ChatGPT](/mcp.md) — Claude & ChatGPT integration

**Company**

- [About](/about.md) — About NexPay
- [Jobs](/about.md#jobs)
- [Blog](/blog.md)
- [Media](/media.md)
- [Events](/events.md)

**Trust & locations**

- [Trust & Regulatory](/trust.md)
- [Our offices](/locations.md)

**Legal**

- [Terms and Conditions](/terms-and-conditions/)
- [Privacy policy](/privacy-policy/)
- [Cookie Policy](/cookie-policy/)
- [Complaints Policy](/complaints-policy/)
- [Financial Services Guide](/financial-services-guide/)
- [Product Disclosure Statement](/product-disclosure-statement/)
- [AML Policy](/aml-policy/)
- [Target Market Determination](/target-market-determination/)
- [Group Regulatory Disclosure](/group-regulatory-disclosure/)
- [Fees & FX Schedule](/fees-and-fx/)
- [Developer & API Terms](/developer-terms/)

## NexPay

NexPay Pty Ltd (ABN 56 153 910 984) holds Australian Financial Services Licence No. 560782 and is authorised to provide non-cash payment services to retail and wholesale clients in Australia.

- **Address:** Level 12, 64 York St, Sydney NSW 2000, Australia
- **Support:** [support@nexpay.com.au](mailto:support@nexpay.com.au)
- **Status:** [https://nexpay1.statuspage.io/](https://nexpay1.statuspage.io/)

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