---
title: "Contact NexPay"
description: "Talk to a real person on the NexPay team. Book a meeting or send us a message — we'll get back to you personally."
lastModified: "2026-06-02"
lang: "en"
url: https://nexpay.com.au/contact-us
---
## Site navigation

- For businesses
  - [For ed. agents](/for-education-agents.md)
  - [For schools & colleges](/for-schools.md)
  - [For universities](/for-universities.md)
  - [For accommodation](/for-accommodation.md)
  - [Why NexPay?](/about.md)
  - [Pricing](/pricing.md)
  - [AI automation](/payments-ai-automation.md)
- [For students & parents](/for-students-and-parents.md)
- Help & resources
  - [Training](/training.md)
  - [Blog](/blog.md)
  - [Events](/events.md)
  - [Zapier integration](/zapier.md)
  - [Claude & ChatGPT](/mcp.md) — Claude & ChatGPT integration
- [Contact](/contact-us.md)
- [Login](https://portal.nexpay.com.au/login)

# Contact NexPay

> No ticket queues, no chatbots. Tell us who you are and we'll get you to the right place.

**Talk to a real person**

## Breadcrumb

- [Contact](/contact-us.md)

## Cards

### I see NexPay on my statement

If you see NexPay or NEXPAY on your bank statement, you've likely paid tuition or fees through one of our partner institutions.

- [Track your payment](/training/payments/tracking-payment-status/)
- [Check our FAQs](/training.md)
- [Contact support](mailto:support@nexpay.com.au)

### I'm already a customer

You're an agent or school already using NexPay. Need help with payments, your account, or integrations?

- [Training & guides](/training.md)
- [API documentation](/api.md)
- [Email support](mailto:support@nexpay.com.au)

### I want to learn about NexPay

You're exploring how NexPay can help your business collect and send international payments. The fastest way to see how it works is to create an account — no commitment, no card required.

- [Or book a meeting](/schedule/)
- [Or send us a message](#form)

<a id="form"></a>

## We're listening We read every message.

Every business is different. Tell us a bit about yours and we'll connect you with the right person.

<a id="globalPresence"></a>

## Local offices. Global reach.

Four offices across Latin America, plus Sydney, London, and Vancouver. Someone who speaks your language — Portuguese, Spanish, or English — and knows your local banking system.

- Sydney
- London
- Vancouver
- São Paulo
- Santiago
- Bogotá
- Mexico City

## More on NexPay

**Platform**

- [For students & parents](/for-students-and-parents.md)
- [For ed. agents](/for-education-agents.md)
- [For universities](/for-universities.md)
- [For schools](/for-schools.md)
- [For accommodation](/for-accommodation.md)
- [AI automation](/payments-ai-automation.md)
- [Pricing](/pricing.md)

**Help & resources**

- [Training](/training.md)
- [Contact](/contact-us.md)
- [Developers](/api.md)
- [Zapier integration](/zapier.md)
- [Claude & ChatGPT](/mcp.md) — Claude & ChatGPT integration

**Company**

- [About](/about.md) — About NexPay
- [Jobs](/about.md#jobs)
- [Blog](/blog.md)
- [Media](/media.md)
- [Events](/events.md)

**Trust & locations**

- [Trust & Regulatory](/trust.md)
- [Our offices](/locations.md)

**Legal**

- [Terms and Conditions](/terms-and-conditions/)
- [Privacy policy](/privacy-policy/)
- [Cookie Policy](/cookie-policy/)
- [Complaints Policy](/complaints-policy/)
- [Financial Services Guide](/financial-services-guide/)
- [Product Disclosure Statement](/product-disclosure-statement/)
- [AML Policy](/aml-policy/)
- [Target Market Determination](/target-market-determination/)
- [Group Regulatory Disclosure](/group-regulatory-disclosure/)
- [Fees & FX Schedule](/fees-and-fx/)
- [Developer & API Terms](/developer-terms/)

## NexPay

NexPay Pty Ltd (ABN 56 153 910 984) holds Australian Financial Services Licence No. 560782 and is authorised to provide non-cash payment services to retail and wholesale clients in Australia.

- **Address:** Level 12, 64 York St, Sydney NSW 2000, Australia
- **Support:** [support@nexpay.com.au](mailto:support@nexpay.com.au)
- **Status:** [https://nexpay1.statuspage.io/](https://nexpay1.statuspage.io/)

**Follow NexPay**

- [LinkedIn](https://au.linkedin.com/company/nexpay)
- [Instagram](https://www.instagram.com/nexpayau/)
- [Facebook](https://www.facebook.com/NexPayAU)

© NexPay Pty Ltd