---
title: "Contact NexPay"
description: "Talk to a real person on the NexPay team. Book a meeting or send us a message — we'll get back to you personally."
lastModified: "2026-06-15"
lang: "en"
url: https://nexpay.com.au/contact-us
---
## Site navigation

- For businesses
  - [For ed. agents](/for-education-agents.md)
  - [For schools & colleges](/for-schools.md)
  - [For universities](/for-universities.md)
  - [For accommodation](/for-accommodation.md)
  - [Why NexPay?](/about.md)
  - [Pricing](/pricing.md)
  - [AI automation](/payments-ai-automation.md)
- [For students & parents](/for-students-and-parents.md)
- Help & resources
  - [Training](/training.md)
  - [Blog](/blog.md)
  - [Events](/events.md)
  - [Zapier integration](/zapier.md)
  - [Claude & ChatGPT](/mcp.md) — Claude & ChatGPT integration
- [Contact](/contact-us.md)
- [Login](https://portal.nexpay.com.au/login)

# Contact NexPay

> No ticket queues, no chatbots. Pick how you'd like to talk — a live call, a written note, or a quick path to the answer.

**Talk to a real person**

## Breadcrumb

- [Contact](/contact-us.md)

<a id="booking"></a>

## Let's meet.

Grab 30 minutes with someone on our team — pick your language and a time that works.

### Languages

- **English:** We'll meet in English
- **Portuguese:** Fazemos a reunião em português
- **Spanish:** Nos reunimos en español

<a id="form"></a>

## Or send us a message

Every business is different. Tell us a bit about yours and we'll connect you with the right person.

<a id="help"></a>

## Already familiar with NexPay?

Jump straight to the path that fits — whether you're paying a bill or running NexPay for your school or agency.

#### I see NexPay on my statement

If you see NexPay, NEXPAY, or NXP on your bank statement, you've likely paid tuition or fees through one of our partner institutions.

- [Track your payment](/training/payments/tracking-payment-status/)
- [Check our FAQs](/training.md)
- [Contact support](mailto:support@nexpay.com.au)

#### I'm already a customer

You're an agent or school already using NexPay. Need help with payments, your account, or integrations?

- [Training & guides](/training.md)
- [API documentation](/api.md)
- [Email support](mailto:support@nexpay.com.au)

## More on NexPay

**Platform**

- [For students & parents](/for-students-and-parents.md)
- [For ed. agents](/for-education-agents.md)
- [For universities](/for-universities.md)
- [For schools](/for-schools.md)
- [For accommodation](/for-accommodation.md)
- [AI automation](/payments-ai-automation.md)
- [Pricing](/pricing.md)

**Help & resources**

- [Training](/training.md)
- [Contact](/contact-us.md)
- [Developers](/api.md)
- [Zapier integration](/zapier.md)
- [Claude & ChatGPT](/mcp.md) — Claude & ChatGPT integration

**Company**

- [About](/about.md) — About NexPay
- [Jobs](/about.md#jobs)
- [Blog](/blog.md)
- [Media](/media.md)
- [Events](/events.md)

**Trust & locations**

- [Trust & Regulatory](/trust.md)
- [Our offices](/locations.md)

**Legal**

- [Terms and Conditions](/terms-and-conditions/)
- [Privacy policy](/privacy-policy/)
- [Cookie Policy](/cookie-policy/)
- [Complaints Policy](/complaints-policy/)
- [Financial Services Guide](/financial-services-guide/)
- [Product Disclosure Statement](/product-disclosure-statement/)
- [AML Policy](/aml-policy/)
- [Target Market Determination](/target-market-determination/)
- [Group Regulatory Disclosure](/group-regulatory-disclosure/)
- [Fees & FX Schedule](/fees-and-fx/)
- [Developer & API Terms](/developer-terms/)

## NexPay

NexPay Pty Ltd (ABN 56 153 910 984) holds Australian Financial Services Licence No. 560782 and is authorised to provide non-cash payment services to retail and wholesale clients in Australia.

- **Address:** Level 12, 64 York St, Sydney NSW 2000, Australia
- **Support:** [support@nexpay.com.au](mailto:support@nexpay.com.au)
- **Status:** [https://nexpay1.statuspage.io/](https://nexpay1.statuspage.io/)

**Follow NexPay**

- [LinkedIn](https://au.linkedin.com/company/nexpay)
- [Instagram](https://www.instagram.com/nexpayau/)
- [Facebook](https://www.facebook.com/NexPayAU)

© NexPay Pty Ltd